We will hold the keys of your property and, when requested, make them available to visiting guests or tradesmen. We can also meet visitors or tradesmen where our Call Out service will be charged.
Gran Canaria Holiday Apartments (GCHA) can only take responsibility for the property or any of its contents when we are sole key holders. Should the owner arrange for any maintenance work direct with contractors and wish us to provide keys, then we must have written authorisation to do so and cannot then be deemed to have responsibility for the property or its contents. It is the owners responsibility to make sure that the property and its contents are properly insured against third party liability, damage or theft.